Thu. Jul 18th, 2024

In a courtroom in Kansas City, Missouri, on a fateful Tuesday afternoon, a pivotal moment unfolded that could reshape the real estate landscape.

For decades, the traditional way real estate agents were compensated for their services remained largely unchanged.

However, recent years have seen a fierce legal battle between consumer advocates and some of the industry’s most influential players, including the National Association of Realtors (NAR) and major brokerages.

Their dispute revolved around the contention that the existing compensation system unfairly burdened ordinary Americans with excessive costs.

The pivotal case in this legal saga, known as Burnett et al. v. NAR et al., reached its climax in mid-October after two tumultuous weeks in court.

The jury’s verdict sent shockwaves through the real estate world: the NAR and brokerages were found to have manipulated the rules of multiple-listings services (MLS) to inflate seller commissions.

As a result, the plaintiffs, representing over 260,000 home sellers in Missouri, Illinois, and Kansas from 2015 to 2022, were awarded approximately $1.8 billion in damages.

This figure would triple to over $5.3 billion due to the nature of the case.

A Paradigm Shift in Real Estate

Beyond the staggering financial implications, this verdict has the potential to revolutionize how homes are bought and sold.

Currently, the homebuyer indirectly pays their agent through the sale price, with the seller cutting a portion of the commission to the buyer’s agent.

While this process is designed for efficiency, the plaintiffs argued that it unfairly costs sellers billions annually.

The blame was laid squarely on the NAR, which regulates most MLSs and enforces the “cooperative-compensation rule.”

Here’s how it operates: When a home is listed on an MLS, sellers are obligated to offer a commission to the buyer’s agent. While technically it could be as low as a penny, plaintiffs asserted that sellers are effectively coerced into offering the standard 2.5% to 3%, leaving them unaware of their ability to negotiate.

Consumer Federation of America’s senior fellow, Stephen Brobeck, described this verdict as a “watershed moment” for the real estate industry, highlighting its potential to disrupt the long-standing high and uniform commission rates.

The Ripple Effects

The consequences of this verdict could be profound. If consumers start paying agents separately, it could lead to more transparency and negotiation between both parties.

This shift might reduce the typical commissions from 5% to 6% to a range of 3% to 4%, potentially saving consumers $20 billion to $30 billion annually. Sellers might find relief in only paying one broker, but buyers would have to cover their agent’s fees, creating an incentive for negotiation and alternative payment structures.

Additionally, this decision could trigger a significant transformation within the real estate agent industry. Experienced, well-established agents could remain unaffected, but less experienced or buyer-focused agents may face dire circumstances.

A slowdown in home sales has already revealed an agent surplus, and shrinking commission checks could lead to an exodus from the industry.

Divided Opinions

Consumer advocates view these changes as a victory for consumers, emphasizing the benefits of transparency and negotiation. They believe that competent buyer’s agents will continue to thrive. Furthermore, they argue that rules should be adapted to enable buyers to include agent commissions in their mortgages.

On the other hand, some industry experts worry about the unintended consequences of separating agent fees. They fear that buyers might opt to go without an agent, complicating the already intricate process of buying a home.

Potential Long-Term Impact

While some doubt that these changes will be revolutionary, industry experts see this as a turning point. In a competitive market, sellers may opt not to pay commissions to the buyer’s agent, creating a shift in the status quo.

Moreover, the repercussions extend beyond the NAR. Real estate companies not initially involved in the lawsuit also felt the shockwaves, with their stock prices plummeting. The NAR and other defendants have vowed to appeal and seek reduced damages.

They may also consider settling to avoid bankruptcy and further litigation. The trial’s verdict paves the way for a potential overhaul of MLS rules, which could take several more years to materialize.

In any case, these lawsuits are set to reshape the real estate landscape, making commissions more negotiable and transparent. It’s just the beginning of what could be a series of substantial changes in an industry that has remained largely unchanged for decades.

“In a way,” Brobeck concludes, “the cat’s out of the bag now.”

The real estate industry’s recent courtroom drama is poised to bring significant changes to the way homes are bought and sold. With potential shifts in how agents are compensated, buyers and sellers may need to adapt to new payment structures and greater transparency.

The consequences of this landmark verdict are far-reaching and are likely to affect not only industry players but also consumers in the long run.


  • What led to the legal battle in the real estate industry?
    The legal battle in the real estate industry was ignited by claims that the existing compensation system for real estate agents unfairly burdened consumers with excessive costs, leading to class-action lawsuits against the National Association of Realtors and major brokerages.
  • How did the recent verdict impact the real estate industry?
    The recent verdict awarded approximately $5.3 billion in damages to home sellers, potentially reshaping how homes are bought and sold, with consumers paying agents separately, leading to more transparency and negotiation.
  • What potential consequences could arise from this verdict?
    The verdict could lead to reduced commission rates, potentially saving consumers billions annually. It may also force a reevaluation of the real estate agent industry, with possible repercussions for agents and brokerages.
  • Are there concerns about the unintended consequences of these changes?
    Some industry experts worry that separating agent fees might lead to complications for buyers, potentially making the home-buying process more challenging.
  • What’s the future of the real estate industry in light of this verdict?
    The real estate industry is poised for significant changes, with more negotiable and transparent commissions. These legal proceedings mark the beginning of a potential transformation in an industry that has seen little change over the years.


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